✅ Short version: We do not store your audio files long-term. We do not sell your data. We collect only what is needed to run the service.
FreeToTranscribe.com respects your privacy. This Privacy Policy explains what information we collect, why we collect it, how it is handled, and the choices available to you when you use our website and transcription service.
FreeToTranscribe.com provides online audio and video transcription without requiring users to create an account or pay for a subscription.
This Privacy Policy applies when you:
By using the service, you acknowledge that your information will be handled as described in this Privacy Policy.
We aim to collect only the information reasonably necessary to provide, protect and improve the service.
When you request a transcription, you upload an audio or video file. The file may contain personal or sensitive information depending on its content — for example, voices, names, conversations, business information, or health, financial, legal or other private information. We do not control the contents of files uploaded by users. You are responsible for ensuring you have the legal right and any necessary permission to upload and transcribe a file.
The service generates a written transcript from your uploaded file. A transcript may contain personal or sensitive information if that information appears in the original recording. You are responsible for reviewing, downloading, storing safely and deciding how to use your transcript.
If you contact us, we may collect information you choose to provide, such as your name, email address, message, reason for contacting us, and information about a problem with an upload or transcript. We use this information to respond to your enquiry. We do not require your name or email address to use the transcription service itself.
When you visit or use the website, we may collect limited technical information needed to operate, secure and improve FreeToTranscribe. This may include browser and device information, operating system, general network information, approximate location derived from network data, pages visited and actions taken, file type and duration, upload and transcription status, error logs, and date and time of use.
FreeToTranscribe is a free service with daily usage limits. To manage those limits fairly and protect the service, we may collect and use limited technical and usage information to manage free-use eligibility, prevent repeated misuse, detect suspicious or automated activity, prevent fraud, and maintain the security and availability of the website.
We do not use this information to sell personal information or build advertising profiles. To protect the security and fairness of the service, we do not publicly disclose the exact technical methods used to detect misuse or enforce free-use limits.
FreeToTranscribe may use cookies, browser storage or similar technologies where reasonably necessary to operate the website, remember basic preferences or service status, support uploads and transcription progress, manage fair use, prevent abuse, improve website performance, and understand general service usage.
You may be able to block or delete cookies and browser storage through your browser settings. Doing so may affect the way the website operates, including your ability to use certain features or free-use offers.
We may use information collected through FreeToTranscribe to provide the transcription service, check file compatibility, upload and process files, generate and deliver transcripts, provide download options, respond to support requests, investigate issues, prevent fraud and misuse, maintain security and reliability, monitor and improve performance, and meet legal and dispute-handling obligations.
FreeToTranscribe is an automated online transcription service. Before transcription begins, your browser may check basic file information such as type, size or duration. Your file is uploaded only after you confirm transcription. This processing may involve securely transferring the uploaded file to a specialist transcription processing provider acting on our behalf.
Your uploaded file is processed only for purposes connected with providing the service, maintaining security, preventing misuse, handling technical failures, or complying with applicable legal requirements. FreeToTranscribe is not a permanent file-storage or transcript-storage service. You should download or copy your transcript as soon as it becomes available.
We use third-party service providers to operate FreeToTranscribe and provide the service requested by you. These providers may include:
We disclose information to these providers only where reasonably necessary to provide the service, deliver website functionality, maintain security, investigate technical or support issues, prevent fraud or misuse, or comply with legal obligations.
Some providers involved in operating FreeToTranscribe may process information outside Australia, including in the United States. Information processed overseas may include uploaded audio or video files, generated transcript information, support information, and technical or usage information. Where required under applicable Australian privacy laws, we take reasonable steps to ensure overseas handling of personal information is consistent with applicable privacy obligations.
FreeToTranscribe is designed for short-term transcription processing, not long-term storage. Uploaded audio and video files are retained only for the period reasonably needed to process the requested transcription, make the transcript available, handle short-term technical failures, maintain security, and comply with applicable legal obligations.
Uploaded files are ordinarily deleted within 60 minutes after transcription, cancellation or failed processing.
Transcripts are made available for you to copy or download. You should save your transcript promptly once it is ready. We do not provide a long-term archive for recovering previous transcripts. We may retain limited records for longer where required for support enquiries, fraud prevention, legal claims or regulatory compliance.
FreeToTranscribe may display advertising space or use general website measurement tools. Where third-party advertising or analytics services are enabled, they may use cookies or similar technologies in accordance with their own privacy practices and any disclosures required by law or their applicable terms. We do not allow your uploaded audio, video or transcript content to be used for advertising.
We take reasonable steps to protect information handled through FreeToTranscribe from misuse, interference, loss and unauthorised access or disclosure. These steps may include secure data transmission, limited file retention, access controls, operational monitoring, fraud and abuse prevention, and website security protections.
No website or internet transmission can be guaranteed to be completely secure. You should carefully consider whether an online automated transcription service is suitable before uploading files containing highly sensitive, confidential or legally privileged information.
You are responsible for the files you upload and the way you use any transcript generated from them. By uploading a file, you confirm that you own it, have permission to upload and transcribe it, or are otherwise legally permitted to do so. You must also ensure you have obtained any consent required from people whose voices, images or information are contained in the recording. You must not upload material that is illegal, harmful, abusive, unlawfully recorded, or that infringes another person's privacy, copyright or other rights.
You may contact us to request access to, correction of, or deletion of personal information we hold about you, where applicable. Because FreeToTranscribe does not require customer accounts and is designed to delete uploaded files after short-term processing, we may not be able to identify, retrieve or delete a particular uploaded file or transcript after it has already been removed from our systems.
To make a privacy request, contact us via our contact page
If you have a complaint about how we handle personal information, please contact us first so we can investigate and respond. Please provide enough information for us to understand your concern and identify any relevant transaction or support request.
Contact: our contact page
FreeToTranscribe is not intended for children under 13 years of age. If you are under 18, you should use the service only with the permission and supervision of a parent or guardian.
We may update this Privacy Policy from time to time to reflect changes to the service, our practices, legal requirements or operational needs. The latest version will be published on this page with an updated effective date. You should review this Privacy Policy periodically when using FreeToTranscribe.
For privacy questions, support requests or complaints: